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What will happen if I return an item purchased with Store Credit?
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I want to return an item, how do I go about this?
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Where do I go to complete my return?
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Do you offer free Returns?
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A return label was not included in my parcel?
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I want to create a return, but my order is not showing up on my account?
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I’ve thrown out the packaging the order came in, can I still return it or will I have to buy a new satchel?
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How will I know you have received my return?
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I can’t find my order number to create a return?
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I don’t have my return receipt, can I still create a return?
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I bought an item in store but have thrown away my receipt and/or tags, what can I do?
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I want to create a return but I spelt my email address incorrectly when I placed my order?
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Why can’t I return underwear, swimwear or tights online if I’ve changed my mind?
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Can I return an item in store that I bought online?
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Can I return an item online that I bought in store?
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I purchased an item through Click & Collect. How can I return it?
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How do I return an item purchased at one of your partner retailers, e.g. Myer, Target, Woolworths, etc?
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If the price has changed since I bought the item, will I receive the new price on my refund?
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Can I return items bought with a Gift Card?
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Do I get a refund of the delivery fee?
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I purchased using Paypal. What are my options for return?
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I used Afterpay as my payment method, how can I request a return?
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I used Zip as my payment method, how can I request a return?
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I used Klarna as my payment method, how can I request a return?